What is ERP software? Understanding the basics

François Lévesque 1

François Lévesque

Directeur technique chez Witify

ERP stands for Enterprise Resource Planning. Simply put, it's software that helps companies manage their day-to-day operations. Think of ERP as a Swiss Army knife for your business, capable of covering different aspects such as accounting, project management, human resources, and much more. The idea is to centralize all these functions in a single system to improve the efficiency and consistency of business processes.

Key ERP functionalities

  1. Financial management: Track cash flow, accounts receivable and payable, and consolidate financial data for accurate accounting.
  2. Supply Chain Management: Inventory optimization, production planning and order tracking to improve operational efficiency.
  3. Human resources management: employee administration, payroll, benefits and recruitment.
  4. Customer Relationship Management (CRM ): Track customer interactions and sales to improve service and customer relations.
  5. Analysis and Reporting: Ability to generate detailed reports for better data-driven decision-making.

Why do companies use ERP?

  • Operational efficiency: Automation and simplification of business processes to reduce costs and increase productivity.
  • Better Decision Making: Real-time access to accurate data for fast, informed decision-making.
  • Compliance and Security: Helps comply with current regulations and secures sensitive data.
  • Flexibility and Scalability: Adapts business processes to changes and growth.

Existing solutions

Before diving into the world of custom ERP, it's important to understand the current landscape of ERP solutions. There are a multitude of options available, each with its own strengths and specificities. In this section, we'll explore the different categories of existing ERP solutions and how they align with various business needs.

1. General ERP solutions

These ERP systems are designed to meet the needs of a wide range of industries. They offer standard functionality covering core business operations, such as finance, HR, supply chain management and CRM.

  • Popular examples: SAP ERP, Oracle ERP, Microsoft Dynamics.
  • Advantages: Wide range of features, extensive support, large user community.
  • Disadvantages: May require costly customization to meet specific needs.

2. Industry-specific ERP solutions

These ERP solutions are specially designed for specific industries, such as manufacturing, distribution, healthcare or education. They include tailor-made functionality to meet the unique requirements of each sector.

  • Examples: Infor for manufacturing, Cerner for healthcare.
  • Advantages: Sector-specific functionalities, in-depth understanding of industrial processes.
  • Disadvantages: Less flexibility to adapt to operations outside the specific industrial framework.

3. ERP solutions for small and medium-sized enterprises (SMEs)

These solutions are designed to meet the needs and budgets of SMEs. They offer a balance between functionality, cost and ease of use.

  • Examples: QuickBooks, Sage, Zoho ERP.
  • Advantages: Affordable, easy to deploy and use, tailored to SME needs.
  • Disadvantages: Limited customization and scalability capabilities.

4. Cloud-based ERP

With the evolution of cloud technology, many ERPs are now available as cloud-hosted services. These solutions offer flexibility, accessibility and low initial costs.

  • Examples: Salesforce, NetSuite.
  • Advantages: Regular updates, no hardware maintenance, remote accessibility.
  • Disadvantages: Dependence on a stable Internet connection, potential data security concerns.

5. Open Source ERP

These ERP solutions are based on open source code, enabling companies to customize and modify the software to their specific needs.

  • Examples: Odoo, ERPNext.
  • Advantages: Customizable, generally lower initial costs, active developer community.
  • Disadvantages: Requires in-house technical resources for customization and maintenance.

The customized ERP approach

For some companies with unique processes, off-the-shelf ERP systems are unable to meet all functional needs and requirements. These companies have two options:

  1. Use a pre-built ERP that meets 60-70% of requirements, and tolerate missing or inadequate functionality.
  2. Invest in the development of a tailor-made ERP that meets all operational and business needs.

A tailor-made ERP, like those developed by Witify, is designed specifically to meet unique business needs. This approach enables seamless integration with your existing processes, adaptation to the specifics of your industry, and offers the flexibility to grow with your business.


ERP is more than just software; it's a comprehensive strategy for integrating and optimizing all aspects of your business. When tailor-made, it becomes a real engine for growth and innovation.

At Witify, we're dedicated to developing fully customized ERP solutions that propel businesses to new heights. If you're considering a tailor-made ERP, we're here to turn your vision into reality.
François Lévesque 1

François Lévesque

Directeur technique chez Witify

François Lévesque est cofondateur et directeur technique chez Witify. Spécialisé dans la gestion et le développement de projets logiciels et web complexes, il se consacre depuis 8 ans sur le développement de ERP, Intranets et CRM sur-mesure. Au fil de son parcours, il a développé une expertise approfondie en génie logiciel, se traduisant par une sensibilité particulière à la traduction des objectifs d'affaires en requis techniques précis. Ayant une vaste expertise en analyse et visualisation de données, François a également mené avec succès de nombreux projets de données avec des institutions gouvernementales.

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