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An address is bought online. Each digit becomes a part.

Mon Adresse Civique’s ERP, designed and built by Witify. It reads every order, from the web or from a contractor, works out its parts, tells the workshop what to make and books it in QuickBooks.

Client
Sector
Address sign manufacturing
Technologies
Laravel, Vue, MySQL

01 The numbers

Five numbers about the ERP, and where they come from

Before following an order, a measure of what was built: rules written once, a check every minute and a catalogue of parts.

  • 17

    product types, each described by its rules One rule per type, written once.

  • 37

    parameter types, each with its own validation Size, colour, orientation, door number, mounting…

  • 1min

    between two checks for online store orders The ERP fetches them every minute.

  • Over 2,000

    parts in the inventory catalogue Each with its own minimum.

  • 6

    sources of stock movement, every one traced Reception, transformation, order closing…

Figures taken from the ERP’s code and the application on November 13, 2026.

02 The order

From the online store to the workshop, with nothing retyped

One online store order, followed from the moment it lands to the moment it closes. Nobody types it in again: the ERP reads it, breaks it down into parts and tells the workshop what is missing.

01 Arrive

The ERP checks the store every minute.

The web order shows up at the top of the list, In progress, with the green sync check: accepted, started and booked as a sales receipt in QuickBooks without a click. B2B orders wait beside it; they reach the books when they close.
Fig. 01 Order list

02 Read

A line of text becomes a configured product.

The store sends the product name as free text. The ERP picks out the model and every choice the customer made: size, colour, language, orientation, door number. It then recalculates the total and checks it against the store’s.
Fig. 02 A web order, read and taxed

03 Break down

Four digits, four character parts.

The product’s rule turns the configuration into exact parts: one character per digit in the chosen colour, the four-digit jig, the box, the insert, the label, then a fraction of a roll of paper and of tape. Everything is worked out again whenever the order changes.
Fig. 03 The order’s parts, worked out

04 Make

What is missing becomes the workshop’s list.

Stock is allocated to orders in progress, in order of their numbers; whatever it cannot cover has to be made, down to the sub-parts. Here, three orders need an 8: two are in stock, one has to be made. The list also counts what must be made to bring a part back to its minimum.
Fig. 04 Tasks: to produce

05 Close

An 8 is missing. It shows at once.

Every order in production shows, part by part, what stock covers: green when covered, amber when short. Once the 8 is added to stock, the missing quantity drops to zero; when the store marks the order shipped, the ERP closes it and deducts its parts from stock.
Fig. 05 Tasks: orders to close

03 The rule

Nobody keys in the parts: they are worked out

A plaque is configured: model, digits, colour, orientation, mounting. Rather than keep a parts list for every combination, each product type is described by its rules, and every assembled part has a tree of its own. A part can use a fraction of another, and the cost price is worked out through the tree.

Fig. 06 The tree of a mailbox: its components and their quantities

04 Day to day

What the office and the workshop see every day

Four everyday screens: the order to fix, the stock under its threshold, the partial reception and the part as the workshop sees it. Every stock movement keeps its source and who made it. B2B clients, for their part, place and follow their orders in a portal of their own.

Orders

An order that does not add up waits

Neither rejected nor started: marked Error, with its reason.

Inventory

The minimum sets off the alert

Amber at or under the threshold, red at zero; an email every Monday.

Purchasing

A partial reception stays in sight

What came in is in stock; the rest stays open on the purchase order.

Workshop

Every part has its workshop page

Its QR code leads there: the count is adjusted, the movement traced.

05 Our choices

Three choices so that every order lands right, from the web to the books

Three decisions mattered more than the rest. For each: the risk to avoid, what we chose, and what Mon Adresse Civique gains.

  1. Rules rather than a table of recipes.

    The risk
    A parts list for every combination of model, colour and size, growing with every new product until it contradicts itself.
    Our choice
    Each product type is described once by its rules: one character per digit, the box by the size, the jig by the orientation and the number of digits. A part that cannot be found stops the order with the list of missing codes.
    The gain
    A new model is one more rule, and every order after it works out its parts correctly.

  2. An order that does not add up waits.

    The risk
    A web order with an unknown product or a different total, made wrong or forgotten.
    Our choice
    It is saved without being started, marked as an error with its reason. The others go through on their own.
    The gain
    The doubtful order stays in sight until someone fixes it, and the others do not wait for it.

  3. Accounting gets a frozen snapshot.

    The risk
    An order changed after the fact alters a sale already booked, or reaches QuickBooks twice.
    Our choice
    Every status change freezes a copy of the order. QuickBooks receives it once: when it starts for the web, when it closes for B2B. A price change after that becomes an adjustment.
    The gain
    A booked sale no longer changes after the fact, and nobody types it in again.

06 Under the hood

One application, wired to the online store and to QuickBooks

One Laravel application runs two interfaces, the office and workshop on one side, the client portal on the other, and talks to the online store and to QuickBooks.

Application
Laravel, PHP, MySQL database
Interfaces
Vue, office and workshop, client portal, in French and English
Online store
Shopify, orders fetched every minute, closed on shipping
Accounting
QuickBooks Online, sales receipts, invoices, adjustments; customers, suppliers and taxes
Documents
PDF and Excel, quote, invoice, packing slip, purchase order; reports

Key milestones

  1. February 2022 Go-live Orders, parts and bills of materials, purchase orders, workshop tasks, store import and QuickBooks.
  2. June to November 2022 Traceability History of every part, change log of every order, sales report by product.
  3. Summer 2023 A richer client portal Emails when an order is created, accepted and started, delivery options, the client’s language.
  4. December 2023 QR codes Every part has its code, which opens its workshop page.
  5. 2025 Sales sorted in QuickBooks Every sale is sorted by channel and by province.
Fig. 07 What went into service, one delivery after another.

Working with Witify is simple and efficient. They created an ERP system specifically for us that meets our specific needs.

Marjolaine Audet-Robert Managing Partner, My Civic Address

Your products are configurable, but you still count parts by hand?

Give us thirty minutes and one of your products: we will break it down into parts with you.

Or write to us
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Names and figures shown in the interfaces are examples.